Privacy policy

Last updated: 11 August 2026

Chiije AS ("Chiije", "we", "us") operates this store and website, including related information, content, features, tools, products and services, to provide you with a curated shopping experience (the "Services"). Chiije is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal information we collect or process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process:

Contact details, including your name, address, billing address, shipping address, phone number, and email address.
Financial and payment information, including payment method details, transaction details, and payment confirmation.
Account information, including username, password, preferences, and settings (if you create an account).
Transaction information, including items you view, add to cart or wishlist, purchase, return, exchange, or cancel, and your past transactions.
Communications with us, including information you include in customer support or contact form inquiries.
Device information, including information about your device, browser, or network connection, IP address, and other unique identifiers.
Usage information regarding how and when you interact with or navigate the Services.

Personal information sources

We may collect personal information from:

You directly, including when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information;
Automatically through the Services, including from your device and through cookies and similar technologies;
Our service providers, when they collect or process personal information on our behalf;
Our partners or other third parties, where permitted.

How we use your personal information

Depending on how you interact with us, we may use personal information to:

Provide, tailor, and improve the Services — including processing payments, fulfilling orders, remembering preferences, managing your account, arranging shipping, facilitating returns, enabling reviews, and improving the shopping experience.
Marketing and advertising — including promotional communications by email (where permitted) and showing relevant advertisements based on your activity, subject to your choices and applicable law.
Security and fraud prevention — including authenticating accounts, detecting and investigating fraudulent or malicious activity, and securing our services.
Communicating with you — including customer support and order-related messages.
Legal reasons — including complying with applicable law, responding to valid legal process, and enforcing our terms or policies.

How we disclose personal information

We may disclose personal information to third parties for legitimate purposes, including:

With Shopify, vendors, and other service providers who perform services on our behalf (for example IT, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping).
With business and marketing partners to provide marketing services and advertising, where permitted. Depending on where you reside, you may have a right to opt out of certain sharing for targeted advertising. You can exercise that choice on our Your Privacy Choices page.
When you direct us to, request us to, or otherwise consent to disclosure (for example shipping an order, or using social widgets).
With affiliates or within our corporate group, if applicable.
In connection with a business transaction such as a merger, or to comply with legal obligations, enforce our terms, or protect the Services, our rights, or the rights of others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.

We may also use certain Shopify enhanced features that incorporate data from your interactions with our store and, in some cases, other merchants and Shopify. In those circumstances, Shopify is responsible for that processing and for responding to related rights requests. Learn more in the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-party websites and links

The Services may link to websites or platforms operated by third parties. If you follow those links, review their privacy and security policies. We are not responsible for the privacy or security of sites we do not control. Information you share on public or third-party platforms may be viewable by others according to those platforms' terms.

Children's data

The Services are not intended for children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, contact us using the details below to request deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and retention

No security measures are perfect or impenetrable, and we cannot guarantee perfect security. Information you send to us may not be secure while in transit. Avoid sending sensitive information over unsecure channels.

How long we retain personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights below. These rights are not absolute and may apply only in certain circumstances.

Access / know — request access to personal information we hold about you.
Delete — request deletion of personal information we maintain about you.
Correct — request correction of inaccurate personal information.
Portability — request a copy of personal information and, in some cases, transfer to a third party.
Opt out of sale or sharing for targeted advertising — where applicable. Use our Your Privacy Choices page. If you visit with the Global Privacy Control signal enabled, we will treat that as an opt-out request for that device and browser where required. Learn more at globalprivacycontrol.org.
Communication preferences — unsubscribe from promotional emails using the link in those emails. We may still send non-promotional messages about your account or orders.

If you reside in the UK or European Economic Area, you may also have rights to object to or restrict certain processing, and to withdraw consent where processing is based on consent (without affecting prior lawful processing).

You may exercise these rights by contacting us using the details below, or via tools indicated on the Services. Shopify-related requests may also be made through the Shopify Privacy Portal. We will not discriminate against you for exercising your rights. We may need to verify your identity before processing a request.

Complaints

If you have complaints about how we process your personal information, contact us using the details below. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority. For the EEA, see the list of supervisory authorities published by the European Data Protection Board.

International transfers

We may transfer, store, and process your personal information outside the country you live in. If we transfer personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or UK equivalents, unless the destination country has been determined to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy on this website, update the "Last updated" date, and provide notice as required by applicable law.